Last Updated: 05 January 2026
Privacy Policy
At Davis Locksmith Arlington, your privacy is paramount. This Privacy Policy describes how Davis Locksmith Arlington collects, uses, protects, and discloses personal information when you use our locksmith services, visit our website, or interact with us. By using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
Davis Locksmith Arlington collects various types of information to provide and improve our locksmith services to you.
1.1. Information You Provide Directly To Us
We collect personal information that you voluntarily provide to us when you: * Request Locksmith Services: This includes your name, phone number, email address, physical address (for on-site service), details about the locksmith service required (e.g., type of lock, vehicle make/model, access issues), and preferred appointment times. * Contact Us: When you call us, send us an email, or fill out a contact form on our website, we collect your name, email, phone number, and the content of your message. * Payment Information: When you make a payment for our services, we collect billing details. Sensitive payment information, such as credit card numbers, is typically processed directly by secure third-party payment processors and not stored directly by Davis Locksmith Arlington. * During Service Delivery: Information relevant to the service, such as property access methods, specific lock types, security system details, or vehicle identification numbers (VINs) for automotive locksmith services.
1.2. Information Collected Automatically
When you visit our website, we may automatically collect certain information about your device and browsing activity: * Log Data: Your IP address, browser type, operating system, referring/exit pages, and dates/timestamps of your visit. * Usage Data: Information about how you use our website, such as the pages you view, the time spent on those pages, and the links you click. * Cookies and Tracking Technologies: Details on these are provided in Section 4.
2. How We Use Your Information
Davis Locksmith Arlington uses the collected information for various purposes, primarily to provide and enhance our locksmith services: * Service Provision: To schedule, perform, and fulfill the locksmith services you request. This includes dispatching technicians to your location in Arlington, VA. * Communication: To communicate with you regarding your service requests, appointments, quotes, estimates, and to provide customer support. * Payment Processing: To process your payments for services rendered. * Service Improvement: To understand how our services are used, diagnose technical issues, and improve the quality and efficiency of our operations. * Internal Operations: For record-keeping, administrative purposes, and to comply with internal policies and procedures. * Legal Compliance: To comply with applicable laws, regulations, and legal processes. * Security: To protect the security and integrity of our services and to prevent fraud.
3. How We Share Your Information
Davis Locksmith Arlington respects your privacy and does not sell your personal information to third parties. We may share your information in the following limited circumstances: * Service Providers: We may share information with trusted third-party service providers who assist us in operating our business, such as payment processors, website analytics providers (e.g., Google Analytics), CRM systems, or IT support. These providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed. * Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency). * Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. * With Your Consent: We may share your information for any other purpose with your explicit consent.
4. Cookies and Tracking Technologies
Our website uses "cookies" and similar tracking technologies to enhance your experience. Cookies are small data files placed on your device. * Necessary Cookies: Essential for the website to function correctly (e.g., remembering your preferences during a single browsing session). * Analytical/Performance Cookies: Help us understand how visitors interact with our website by collecting information anonymously. This helps Davis Locksmith Arlington improve the website's performance. * Functionality Cookies: Used to remember choices you make (such as your language preference) and provide enhanced, more personal features.
You have the option to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.
5. Data Security
Davis Locksmith Arlington implements reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, alteration, and disclosure. These measures include secure servers, encryption, access controls, and regular security assessments. While we strive to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
6. Your Privacy Rights
Depending on your state of residence, you may have specific rights regarding your personal information under applicable US privacy laws, such as the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), and similar laws in other states (e.g., Virginia's CDPA, Colorado's CPA). Davis Locksmith Arlington aims to provide all users with the following rights:
* Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, the sources from which we collected it, the purposes for collecting it, and the categories of third parties with whom we share it. * Right to Delete: You have the right to request the deletion of your personal information, subject to certain exceptions. * Right to Correct/Rectify: You have the right to request the correction of inaccurate personal information we maintain about you. * Right to Opt-Out of Sale/Sharing: As stated, Davis Locksmith Arlington does not sell your personal information. If our practices ever change, you would have the right to opt-out of the sale or sharing of your personal information. * Right to Limit Use and Disclosure of Sensitive Personal Information: You have the right to limit our use and disclosure of sensitive personal information, if applicable. * Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.
To exercise these rights, please contact us using the contact information provided in Section 10. We may need to verify your identity before fulfilling your request.
7. Data Retention
Davis Locksmith Arlington retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for providing our services, maintaining business records, and complying with legal, accounting, or reporting requirements. The specific retention period will depend on the type of information and the purpose for which it was collected.
8. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we take steps to remove that information from our servers.
9. Changes to This Privacy Policy
Davis Locksmith Arlington may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact Davis Locksmith Arlington:
Business Name: Davis Locksmith Arlington Address: 2626 N Pershing Dr, Arlington, VA 22201 Email: info@locksmith-arlingtonva.com
